Visitor Information

Visiting hours
Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern, and, in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit. Visiting hours are from 11 a.m. – 9 p.m. Visiting hours and regulations are available at the information desk in the lobby. Please follow these guidelines. If you need additional information, please check with the nurse on the unit.

Visiting regulations
The following are general guidelines for visitors:

• Northern Nevada Medical Center is a non-smoking campus. Tobacco use of any kind will be prohibited anywhere on the campus—by associates, patients and visitors.
• Shirts and shoes must be worn.
• No more than two visitors are allowed in the room at one time.
• People with colds, sore throats or any contagious diseases should not visit patients.
• Visits should be kept short, and to maintain a quiet environment, visitors should avoid unnecessary noise.
• Visitors may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see the patient.
• Liberal visiting arrangements may be made for families of surgical patients on the day of surgery.

Condition reports
Any personal information about your diagnosis and treatment must come from your physician. This information is available only to immediate family members designated by the patient.

Gifts for patients
Visitors should check with the nurse before bringing gifts of food or drink to patients as some patients are on restricted diets. On the intensive care unit, please check with the unit regarding any gifts for patients.

Parking
Free parking for patients and visitors is available in front of the hospital and adjacent to the medical office building.

Waiting areas
Specially designated lounge areas for visitors are available on the first and second floors.

Out-of-town visitors
Accommodations for relatives and visitors from out-of-town are available at nearby hotels. The hospital has preferred rates with several area accommodations. Please contact the admitting office at 775-356-4042 for a list of the current rates.

Cafeteria—meals and snacks
The Northern Grill cafeteria on the first floor serves breakfast and lunch:
Breakfast: 7 - 9 a.m. weekdays
Lunch: 11 a.m. - 1:30 p.m. daily
Complimentary coffee and tea are available 24/7 in the Northern Grill. Vending machines are located in the cafeteria.

Transportation
The receptionist in the main lobby has information on CitiFare bus and CitiLift van transpotation, and can arrange for a cab. Please call 775-331-7000.