COVID-19 and its variants continue to impact communities across our country and the world. The Centers for Disease Control and Prevention (CDC) recommends that all Americans 12 and older, with few exceptions, be vaccinated against the virus. Read the CDC's latest guidance.
Northern Nevada Medical Center is NOT a community vaccination site. Please refer to your local health authority or pharmacy for information on community vaccination sites.
Latest COVID-19 Information
The safety of our patients and staff has always been and remains our top priority. Since the beginning of the pandemic we have implemented extraordinary measures and additional protocols, including mandatory masking in our facilities, to help ensure a safe and clean environment for our patients, physicians, staff and community. We continue to actively monitor and respond to all recommendations made by the CDC and our local health agencies.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an outpatient clinic.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-checker button at the top of the page.
How Will Flu Be Impacted by COVID-19?
Northern Nevada Medical Center answers your questions about the upcoming flu season and how it will be impacted by COVID-19.
Safety Measures at Our Hospital to Help Prevent COVID-19
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.
We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.
Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule.
All pre-surgical patients are required to receive a COVID-19 test before their procedure, regardless of vaccination status. If the test is positive, the patient's procedure will be rescheduled.
In addition, please review the Visitation section below for information on our visitation policy.
Same-Day, Virtual and Curbside Visits Offered
Our medical group now offers multiple options to see a provider. Whether you need to see a specialist or connect with your family medicine provider, your appointment can take place virtually, curbside or same-day at our Sparks clinic. Call 775-352-5300 or use the online patient portal to request a visit.
Same-day appointments are available for in person and telemedicine online. Visit NNMG.com and select Urgent Care Reservation to book today.
Effective Friday, October 8, 2021 (subject to change based on local COVID-19 rates), one (1) adult visitor is allowed between the hours of 10 am and 6 pm. Visitors must go directly to the patient's room and are discouraged from walking around the facility. If a patient has the maximum number of visitors in their room, we ask other family members to wait in their vehicle until the patient has capacity to accept a new visitor.
No visitors are permitted in isolation areas, including for COVID-19 patients.
Our nursing staff will make accommodations for family members to contact their loved one via Zoom. Family and friends are also encouraged to use ePatient Notes to communicate with a patient.
In addition, some exceptions will be made for the following patients, at the discretion of the department leader. All patients and visitors will be required to pass screening, which includes temperature check and COVID-19 screening questions.
- For compassionate care/end-of-life situations, the department leader will review requests. If allowed, two (2) screened negative visitors may see the patient after being apprised of the risks and wearing full PPE.
- Patients with physical, intellectual and/or developmental disabilities and cognitive impairments may have one (1) screened negative support person when medically necessary.
- One (1) screened negative visitor may stay with an Emergency Department patient. If the patient is admitted and the admission is not during visitation hours, the visitor will be allowed to help the patient settle into their room and then will be asked to leave until normal visiting hours.
- One (1) screened negative visitor may stay with a surgical patient. If the patient is admitted and the admission is not during visitation hours, the visitor will be allowed to help the patient settle into their room and then will be asked to leave until normal visiting hours.
- For outpatient visits, visitors are not permitted unless the patient meets the criteria for end-of-life care or has a physical, intellectual, developmental or cognitive disability or impairment. If criteria is not met, the visitor should remain in their vehicle while the patient attends their appointment. This includes outpatient rehabilitation, lab, imaging, Pain Center and all Northern Nevada Medical Group clinics. Please contact your provider’s office if you have questions.
- Visiting hours for Senior Bridges patients are 3 – 6 pm daily.
Vendor COVID-19 Requirements
Effective October 15, 2021, all vendors will be required to show proof of COVID-19 vaccination prior to entering the facility. Proof of vaccination can be uploaded to www.symplr.com. If a vendor is not vaccinated, they will not be permitted inside the hospital.
If you have not yet been vaccinated, the CDC recommends individuals follow these everyday preventive measures.
- Wear a mask. If you are not fully vaccinated and aged 2 or older, you should wear a mask in indoor public places.
- Stay six feet away from others.
- Get vaccinated. Authorized COVID-19 vaccines can help protect you from COVID-19.
- Avoid crowds and poorly ventilated spaces.
- Wash your hands often.
- Cover coughs and sneezes.
- Clean and disinfect high-touch surfaces.
- Monitor your daily health and watch for symptoms.
- World Health Organization →
- Centers for Disease Control and Prevention (CDC) →
- CDC Coronavirus Self-checker →
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