Latest Information on COVID-19 Precautions

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

Our rooms are private. We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an outpatient clinic.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled or postponed; please check our Event Calendar for updates.

Now Offering Curbside, Virtual and Same-day Visits

Our medical group now offers multiple options to see a provider. Whether you need to see a specialist or connect with your family medicine provider, your appointment can take place virtually, curbside or same-day at our Sparks clinic. Call 775-352-5300 or use the online patient portal to request a visit.

Same-day appointments are available Monday through Friday from 9 am to 5 pm at our Sparks clinic; no appointment needed.

Elective Procedures

Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.

To protect our patients from the spread of COVID-19, we have implemented new pre-operative protocols. Please watch this video for full details:

LIMITED VISITATION — Be an Advocate for Your Loved One’s Care

Consistent with city and county efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.

The following is in effect until further notice:

Visitation hours for Senior Bridges inpatients are every day from 3:30 to 6 pm. Visitation hours for all other patients are every day from noon to 6 pm​.

  • One (1) visitor at a time is allowed during posted visitor hours. This includes inpatients, ER, surgical patients and the Medical Office Building at 2385 E. Prater Way in Sparks.
  • If the visitor leaves, they will not be allowed back into the facility until the next day.
  • Visitors are subject to temperature check and screening upon arrival at the hospital. Individuals are prohibited from entering the hospital if they:
    • Have been in contact within the last 14 days with a person suspected or confirmed to have COVID-19
    • Have had a cough or flu-like symptoms, including sore throat, headache, muscle aches, nausea, diarrhea, abdominal pain or loss of taste or smell in the last 24 hours
    • Felt feverish or experienced chills in the last 48 hours
    • Had a fever of 100F or greater in the last 48 hours
  • Travel history will be queried; those who have had travel outside the country or domestically within the last 14 days will not be permitted to proceed within the hospital.
  • Visitors are required to wear a face covering and are encouraged to bring their own face covering.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.

Prevention

The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.

Additional Resources

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