Awards and Certifications at NNMC
NNMC Receives an ‘A’ for Patient Safety in Spring 2021 Leapfrog Hospital Safety Grade
NNMC was awarded its 7th consecutive ‘A’ from The Leapfrog Hospital Safety Grade. The designation recognizes the hospital's efforts in protecting patients from harm and providing safer healthcare.
Northern Nevada Medical Center Earns 2020 Leapfrog Top Hospital Award for Outstanding Quality and Safety
Highlighting its nationally recognized achievements in patient safety and quality, Northern Nevada Medical Center (NNMC) was named a Top General Hospital nationally by The Leapfrog Group. The Leapfrog Top Hospital award is widely acknowledged as one of the most competitive honors American hospitals can receive.
Northern Nevada Medical Center Ranked a Top Hospital for Excellence in Patient Safety
Premier Inc., a healthcare improvement organization, recognized Northern Nevada Medical Center as one of 27 hospitals across the nation that is excelling in patient safety. The hospital was the only organization recognized in Nevada.
2017 Large Business of the Year by the Reno-Sparks Chamber of Commerce
Northern Nevada Medical Center has been recognized for outstanding patient care and service excellence outcomes. NNMC was named the 2017 Large Business of the Year by the Reno-Sparks Chamber of Commerce for its many awards and distinctions for quality care, including:
- NNMC was designated a Top Performer in heart attack, heart failure, pneumonia, surgical care and immunizations by The Joint Commission, a national accreditation body that evaluates and certifies healthcare organizations in the U.S.
- NNMC was re-certified by The Joint Commission for excellence in Orthopedics: Knee Replacement, Orthopedics: Hip Replacement, Spine Surgery, Back Pain and as a Primary Stroke Center. NNMC is the first local hospital to be certified in spine surgery, and the first program in the nation to be certified in back pain.
- NNMC received the Top Performance in Patient Safety Award as well as the Most Improved Patient Experience Rate Recognition by Universal Health Services.
"This award recognizes the spirit and dedication of the physicians and staff at NNMC and the dignity and respect they show our patients and their family members at a time when they are most vulnerable,” said NNMC CEO Alan Olive. “We are privileged to honor the life’s journey of the patients we care for every day."
Northern Nevada Medical Center is the first hospital in northern Nevada to receive The Joint Commission’s Gold Seal of Approval™ in Orthopedics: Knee Replacement and Orthopedics: Hip Replacement and Spine Surgery. NNMC is also certified by The Joint Commission as a Primary Stroke Center and is an Accredited Chest Pain Center by the Society of Cardiovascular Patient Care. NNMC is also the first in the nation to be certified by The Joint Commission in Back Pain. Northern Nevada Medical Center is the only hospital in Nevada with all five of these quality distinctions.
Heart Attack Care
The Chest Pain Center at Northern Nevada Medical Center is accredited by the Society of Cardiovascular Care for its ability to assess, diagnose and treat patients who may be experiencing a heart attack. As an Accredited Chest Pain Center, the hospital has demonstrated that effective processes are in place to:
- Reduce the time from onset of symptoms to diagnosis and treatment
- Treat patients more quickly during the critical window of time when the wholeness of the heart muscle can be preserved
- Monitor patients when it is not certain that they are having a heart attack to ensure that they are not sent home too quickly or needlessly admitted to the hospital
By becoming an Accredited Chest Pain Center, NNMC has enhanced the quality of care for the cardiac patients, demonstrating a commitment to higher standards. With a heart attack, minutes matter. The Chest Pain Center at NNMC is a valuable resource for quality and expedient cardiovascular care.
NNMC received the Mission: Lifeline® STEMI Gold Receiving and Mission: Lifeline NSTEMI Silver Quality Achievement Awards in 2020 for implementing specific quality improvement measures outlined by the American Heart Association® for the treatment of patients who suffer heart attacks. The program’s goal is to reduce system barriers to prompt treatment for heart attacks, beginning with the 9-1-1 call, to EMS transport and continuing through hospital treatment and discharge. NNMC earned the award by meeting specific criteria and standards of performance for the quick and appropriate treatment of NSTEMI heart attack patients by providing emergency procedures to re-establish blood flow to blocked arteries when needed.
NNMC has also received the American College of Cardiology’s NCDR ACTION Registry Platinum Performance Achievement Award for 2018. NNMC is one of only 203 hospitals nationwide to receive the honor.
The award recognizes NNMC’s commitment and success in implementing a higher standard of care for heart attack patients and signifies that our hospital has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.
Orthopedics: Knee and Hip Replacement
The Joint Center of Excellence at Northern Nevada Medical Center has earned Advanced Total Hip and Total Knee Replacement Certification from The Joint Commission. These certifications recognize NNMC’s commitment to the highest level of care for its knee replacement and hip replacement patients. Certification demonstrates dedication to continuous compliance with The Joint Commission’s state-of-the-art standards including medication management and infection prevention and control.
As a premiere orthopedic hospital in Nevada, NNMC has brought together an experienced team of physicians including knee and hip surgeons, pain management physicians, sports medicine physicians, and physical and occupational therapists. Our highly trained medical professionals use innovative techniques and technology that can help you return to productive living.
Pain Management Center
Northern Nevada Medical Center's pain management program recently earned The Joint Commission's Gold Seal of Approval in Back Pain. The program is the first in the nation to receive this certification. This certification recognizes NNMC's dedication to continuous compliance with The Joint Commission's state-of-the-art standards. To achieve this prestigious certification, the hospital underwent a rigorous on-site evaluation by The Joint Commission. NNMC earned certification by providing compliance with nationally developed standards including infection prevention and control, leadership and medication management.
Advanced Primary Stroke Center
When a stroke occurs, mere minutes can mean the difference between life, recovery and long-term complications. The Advanced Primary Stroke Center at NNMC has earned The Joint Commission’s Gold Seal of Approval™. With this advanced certification, Northern Nevada Medical Center has demonstrated that it provides the next generation of stroke care and has proven compliance with nationally developed standards for stroke care. The dedicated Stroke Response Team is trained to assess each patient to determine if they have had a stroke and to begin appropriate treatment options.
NNMC earned the American Heart Association/American Stroke Association® Get With The Guidelines®-Stroke Silver Plus award by meeting specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period. These measures include evaluation of the proper use of medications and other stroke treatments aligned with the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients. Before discharge, patients should also receive education on managing their health, have a follow-up visit scheduled, as well as other care transition interventions.
NNMC also received the Target: Stroke Honor Roll Elite award in 2020. To qualify for this recognition, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke.
NNMC also received the Target: Type 2 Diabetes Honor Roll award in 2020. To qualify for this recognition, hospitals must meet quality measures developed with more than 90 percent of compliance for 12 consecutive months for the "Overall Diabetes Cardiovascular Initiative Composite Score."
NNMC’s Spine Center of Excellence is the only program in northern Nevada to earn The Joint Commission’s Gold Seal of Approval™ in Spine Surgery. This certification recognizes NNMC’s commitment to the highest level of care for its back and neck surgery patients. Certification demonstrates dedication to continuous compliance with The Joint Commission’s state-of-the-art standards including medication management and infection prevention and control.
As a premiere orthopedic hospital in Nevada, NNMC has brought together an experienced team of physicians including spine surgeons, pain management physicians, sports medicine physicians and physical and occupational therapists. Our highly trained medical professionals use innovative techniques and technology that can help you return to productive living.
The Wound Care Center at NNMC is recognized for outstanding patient care and outcomes.
Since opening in 2008, The Wound Care Center has been recognized by Healogics, Inc. with the Center of Distinction Award seven times and the Robert A. Warriner III, MD Center of Excellence Award five times.
The Center received these honors by exceeding outstanding clinical and operational results set forth by:
- Patient Satisfaction Rate of at least 92 percent
- Wound healing rate of at least 91 percent
- 30 or less median days to heal
In addition, The Wound Care Center was a 2016 Healogics Inc. President’s Circle honoree for sustained excellence. The Wound Care Center is a member of the Healogics network of nearly 800 Centers, with access to benchmarking data and proven experience treating approximately 2.5 million chronic wounds. The Wound Care Center was one of only 34 centers to receive the President’s Circle recognition.
Reducing Healthcare-associated Infections
NNMC was honored by the Nevada Hospital Association (NHA) for its efforts to improve patient safety by reducing or eliminating healthcare-associated infections. NNMC was the only hospital of the 18 Nevada hospitals who participated in the NHA's program to receive four separate awards. The program focused on three evidence based procedures:
- Proper catheter insertion practices
- Care and removal of catheters
- Reduction in use of indwelling catheters
NNMC's Medical Telemetry Unit and Intensive Care Unit were recognized for reducing catheter-associated urinary tract infections. The Medical Telemetry Unit was also recognized for reducing the use of catheters and the Medical Surgical Unit was honored for its record of zero catheter-associated urinary tract infections.
NNMC was recognized as a Top Performer on Key Quality Measures® for three years by The Joint Commission for attaining and sustaining excellence in accountability measure performance for heart attack, stroke, pneumonia and immunizations and surgical care. In order to receive this recognition, NNMC had to meet three performance based criteria:
- Achieve cumulative performance of 95 percent or higher across all reported accountability measures
- Achieve performance of 95 percent or higher on every reported accountability measure where there are at least 30 cases
- Have at least one core measure set that has a composite rate of 95 percent or higher and all applicable individual accountability measure have a performance rate of 95 percent or higher